Live Chat Support in Cloud Hosting
In addition to the phone and ticket support, we offer live chat support too. You're able to get in touch with us every single day, which includes holidays and weekends, and we will give you more details about the Linux cloud hosting services that we supply in case you are not among our customers yet, or about basic and billing questions in case you already have an account. Although for strictly tech issues you'll need to open a trouble ticket to our technical support team, since such matters require additional time to be dealt with, you may still contact us through our live chat for some tech info. To give you an example, we will assist you to set up an e-mail address in your email client or troubleshoot a number of problems, saving you time and effort. Even when our telephone lines are already off for the day, you'll be able to talk to a live person.
Live Chat Support in Semi-dedicated Hosting
We provide live chat support as standard with our services, which means that if you have any kind of questions concerning our semi-dedicated hosting, you'll be able to talk with our customer care team at any time no matter if you've already purchased an account or not. In general, the chat service is for billing, pre-sales and basic questions and issues, still we are able to assist you with quite a lot of technical questions too. We will help you select the optimal package for your websites in case you do not have an account yet, we can reply all the billing questions or concerns you could have or we can help you with installing your new email address on your computer or smart phone - all the abovementioned will be done quickly because our live chat service is accessible all day long, every single day. Every time you need assistance, you'll be able to talk to a representative and save considerable time.